Why Don't I Just Handle The Insurance Company?
On one side, insurance companies can help you avoid financial trouble after an accident. But on the flip side, they make more money when they pay you less. In other words, they want to give you as little compensation as they can.
Rideshare accident claims are especially complicated because multiple insurance policies may be involved — and each insurer has a financial incentive to argue that a different policy should pay. Uber and Lyft insurers frequently dispute the driver's app status at the time of the crash: Was the driver off the app? Logged in and waiting for a ride request (Period 1)? En route to pick up a passenger (Period 2)? Or carrying a passenger during an active trip (Period 3)? The answer determines whether you are pursuing a claim against contingent liability coverage ($50,000 per person / $100,000 per accident / $25,000 property damage), the rideshare company's $1 million commercial liability policy and commercial insurance policy, or the driver's personal auto insurer — which often triggers a personal auto policy exclusion for commercial rideshare driving and leaves victims facing a rideshare insurance gap with no clear payer.
This coverage dispute is where insurance company denials are most common. Insurers examine app data, GPS logs, and trip records to minimize payouts — and when multiple carriers are involved, each may blame the other, creating a coverage dispute that can delay your recovery for months.
They have a few tactics to achieve this. If you're polite and downplay your injury in casual conversation, they might use that against your insurance claim. They also delay considering your claim for as long as possible — a classic bad-faith tactic. They hope that as time goes on, you'll get tired and accept a lower offer just to get it over with. They can do this because you're a regular person who doesn't know all the details of South Carolina's rideshare insurance requirements, modified comparative negligence rules and the 50% fault bar, or how to subpoena app data and trip logs to prove the correct coverage period applies.
Our firm has 20+ years of experience navigating the South Carolina legal system. Our lawyers know exactly what to look for in rideshare injury claims. We will find any hidden costs you may not be aware of, challenge insurance company denials, pursue stacking UM/UIM coverage where available, and relentlessly handle settlement negotiations with every carrier involved to quickly reward you with the maximum compensation. Because we don't mess around, we won't let insurers play with your case. We advance case costs — you pay nothing upfront unless we recover.